TERMS OF SERVICE

OVERVIEW

Welcome to HOLYICON.GR.

The terms “we”, “us” and “our” refer to CHRISTODOULOU OE, which operates the HOLYICON.GR online store and website under the trade name HOLYICON.GR.

HOLYICON.GR operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with access to our products and services (the “Services”). HOLYICON.GR is powered by Shopify, which provides the technology and infrastructure that enables us to offer the Services.

These Terms of Service, together with any policies referenced or incorporated herein, describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully, as they contain important information regarding your rights and obligations when using the Services, including provisions concerning orders, payments, delivery, intellectual property, liability and dispute resolution.

By accessing, browsing or using the Services, or by placing an order through our online store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access the Services.

Nothing in these Terms of Service is intended to exclude, restrict or limit any mandatory rights you may have under applicable consumer protection law.

SECTION 1 - ACCESS AND ACCOUNT

You must be legally capable of entering into a binding agreement under the applicable law in order to place an order through our online store.

When using the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information, such as your name, email address, billing, payment and shipping information. You represent and warrant that the information you provide is accurate, current and complete and that you have the right to provide such information.

You are responsible for maintaining the security of any account credentials associated with your use of the Services and for activities carried out through your account.

You may not transfer, sell, assign or otherwise provide your account to another person without our prior written consent.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images and other information presented in our online store are accurate and up to date.

Colors, appearance and other visual characteristics of products may vary depending on your device, screen settings and other technical factors.

Natural variations in materials, finish, handcrafting, color, texture or other characteristics may occur where products are handmade or individually produced. Such variations do not necessarily constitute a defect where they are consistent with the nature and description of the product.

Product descriptions, availability and other information may be updated from time to time.

We reserve the right to discontinue products or limit the quantity of products available for purchase. Any such limitation will not affect orders that have already been accepted, except where cancellation is permitted or required by applicable law.

Nothing in this Section limits any statutory rights or legal guarantees applicable to consumers.

Certain works displayed in our Exhibition / Our Heritage collection are presented for exhibition and heritage purposes only and are not available for direct online purchase. Such items are clearly identified as exhibition items on the website.

SECTION 3 - ORDERS

When you place an order through our online store, you are making an offer to purchase the selected products under these Terms of Service.

We reserve the right to accept or decline an order where permitted by applicable law, including where a product is unavailable, a pricing or product information error has occurred, payment cannot be processed, or there is another legitimate reason preventing fulfillment of the order.

Your order will be considered accepted when we send you an order confirmation by email.

Before submitting an order, you should review the products, quantities, shipping details, payment information and total price carefully.

If we are unable to accept, modify or cancel an order, we will notify you using the contact details provided with the order and, where appropriate, refund any amount already paid.

Your purchases are subject to the rights and procedures described in our Refund Policy.

Consumers purchasing products online may have a statutory right of withdrawal within the applicable period, subject to the exceptions provided by applicable law and described in our Refund Policy.

If you are purchasing for wholesale, B2B, commercial resale or other professional purposes, different terms may apply by prior written agreement. Please contact us before placing such an order.

SECTION 4 - PRICES AND BILLING

All prices displayed in our online store are stated in EUR (€) and, unless expressly stated otherwise, include applicable VAT.

Any shipping costs or other additional charges applicable to your order will be displayed to you before you complete the purchase.

The total price payable by you will be shown at checkout before you submit your order.

Prices, discounts and promotions may change from time to time. Any change in price will not affect an order that has already been accepted, except where correction or cancellation is permitted or required by applicable law.

Promotional offers may be subject to additional terms and conditions. Where such terms conflict with these Terms of Service, the specific promotional terms will apply to the promotion.

You agree to provide accurate and complete billing, payment and contact information and to keep such information up to date where necessary to complete your transaction.

You represent that you are authorised to use the payment method provided for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

We will process and dispatch orders in accordance with the shipping information provided on the website or at checkout.

Any estimated delivery times are provided in good faith and may vary depending on the destination, carrier, customs procedures and other circumstances.

If a delivery date has been specifically agreed with you, we will make reasonable efforts to meet that date.

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, customs procedures, strikes, natural events, technical failures or other extraordinary circumstances.

Where applicable consumer law provides that we remain responsible for the goods until they are delivered to you or to a third party designated by you, we will remain responsible until that point.

Nothing in these Terms limits any statutory consumer rights relating to delivery, loss, damage or non-delivery.

SECTION 6 - INTELLECTUAL PROPERTY

All content made available through the Services, including trademarks, logos, trade names, text, photographs, images, graphics, product descriptions, videos, audio, designs and the selection and arrangement thereof, is owned by or licensed to HOLYICON.GR and is protected by applicable intellectual property laws.

The Services are provided for your personal and lawful use.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit material from the Services without our prior written consent, except where such use is permitted by applicable law.

Nothing in these Terms grants you any licence or other right to use any trademark, copyright, design or other intellectual property belonging to HOLYICON.GR, Shopify or any third party, except as expressly provided.

Unauthorised use of our content or intellectual property may constitute a violation of applicable intellectual property laws.

The names, logos, product names, service names, designs and slogans of HOLYICON.GR are trademarks or other protected rights of CHRISTODOULOU OE or their respective owners.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify.

All other trademarks and intellectual property appearing on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services as part of the Services.

Such tools may be provided by third parties and may be subject to separate terms and conditions.

To the extent permitted by applicable law, we are not responsible for the operation, availability or performance of third-party tools that we do not control.

Your use of any optional third-party tools is at your own discretion and may be subject to the terms of the relevant third-party provider.

We may introduce new features, tools or services from time to time. Such features will form part of the Services and will be subject to these Terms of Service unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to websites or services operated by third parties.

We do not control and are not responsible for the content, security, availability or accuracy of third-party websites or services.

If you access a third-party website through a link on our Services, you do so at your own risk and should review the terms and policies applicable to that third-party website.

Any transaction you enter into with a third party is between you and that third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

HOLYICON.GR is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make through our online store are transactions directly between you and CHRISTODOULOU OE.

Shopify provides the technology that supports the online store but is not the seller of the products offered by HOLYICON.GR.

To the extent permitted by applicable law, Shopify is not responsible for the products sold by HOLYICON.GR or for the contractual relationship between HOLYICON.GR and its customers.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is processed in accordance with our Privacy Policy.

Because our online store is hosted on Shopify, Shopify may process certain personal information in connection with providing its services to us and operating the Shopify platform.

For more information about how your personal information is collected and processed, please review our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise provide ideas, suggestions, reviews, comments or other feedback to us (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish and display such Feedback for purposes related to operating, improving and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to submit such Feedback and that it does not infringe the rights of any third party.

We are not required to keep Feedback confidential, pay compensation for Feedback or respond to Feedback, unless otherwise required by applicable law or separately agreed.

We may remove or moderate Feedback where reasonably necessary, including where it is unlawful, abusive, defamatory, offensive, fraudulent or infringes the rights of others.

You remain responsible for the Feedback you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates or availability.

We reserve the right to correct errors, inaccuracies or omissions and to update information where appropriate.

Where an error materially affects an order already placed, we will handle the matter in accordance with applicable law and will notify you where required.

Nothing in this Section limits any statutory rights of consumers.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services:

(a) for any unlawful, fraudulent or malicious purpose;

(b) to violate applicable laws, regulations or legal requirements;

(c) to infringe or violate our intellectual property rights or the rights of others;

(d) to harass, abuse, threaten, defame or otherwise harm another person;

(e) to submit false or misleading information;

(f) to distribute malicious code, viruses or other harmful material;

(g) to send spam, phishing messages or other unauthorised communications;

(h) to impersonate another person or entity;

(i) to interfere with or circumvent the security or proper operation of the Services;

(j) to reproduce, copy, sell, resell or commercially exploit any part of the Services without our prior written consent; or

(k) to collect or track personal information of others unlawfully.

We reserve the right to suspend or restrict access to the Services where reasonably necessary due to unlawful activity, fraud, security concerns or material violations of these Terms, subject to applicable law.

SECTION 14 - TERMINATION

We may restrict or terminate your access to the Services where permitted by applicable law, including where you materially violate these Terms or use the Services unlawfully.

Termination will not affect any rights or obligations that arose before termination.

The provisions concerning intellectual property, privacy, liability, indemnification, governing law and any other provisions which by their nature should survive termination will continue to apply following termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services are provided using reasonable care and diligence.

To the extent permitted by applicable law, we do not guarantee that access to the Services will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms excludes or limits any statutory warranty, legal guarantee, consumer right or other protection that cannot lawfully be excluded or limited.

Products purchased through the Services remain subject to any mandatory statutory rights and legal guarantees applicable under the law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, HOLYICON.GR and CHRISTODOULOU OE will not be liable for indirect, incidental, special or consequential loss arising from the use of the Services, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits liability for matters that cannot be excluded or limited by law, including liability arising from fraud, wilful misconduct, personal injury or other liability that applicable law does not permit us to exclude or limit.

Consumers retain all mandatory rights and remedies provided by applicable consumer protection law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to compensate us for losses, damages, liabilities or reasonable costs arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of the rights of a third party.

This provision does not apply to the extent that it would unlawfully limit or exclude any rights you have as a consumer.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law and the remaining provisions shall remain in effect.

Where a provision cannot lawfully be enforced, it shall be interpreted or replaced to the minimum extent necessary to make it enforceable while preserving its original purpose as far as legally possible.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with the policies expressly incorporated into them, constitute the agreement governing your use of the Services, except where separate written terms apply to a particular transaction.

These Terms do not exclude or limit any mandatory consumer rights granted by applicable law.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer or assign our rights and obligations where reasonably necessary in connection with the operation, restructuring or transfer of our business, subject to applicable law and any mandatory consumer rights.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreement between you and HOLYICON.GR shall be governed by and construed in accordance with the laws of Greece, to the extent permitted by applicable law.

If you are a consumer, this choice of law does not deprive you of any mandatory protections granted to you under the laws that apply to your consumer relationship.

Any dispute shall be subject to the jurisdiction of the competent courts determined in accordance with applicable law.

Nothing in this Section limits any consumer's right to bring proceedings before a court that has jurisdiction under mandatory applicable law.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of the Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update or amend these Terms from time to time by publishing the updated version on our website.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after updated Terms have been published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to us using the contact details below.

CHRISTODOULOU OE
Trade name: HOLYICON.GR
Thessalonikis 129
Oraiokastro, 570 13 Thessaloniki, Greece
Telephone: +30 2310 269935
Email: holyicon.dp@gmail.com
G.E.MI. No.: 141342905000
VAT ID: 800801260